Airport Passenger Service Agent & Check in Departure Control Professional Course

WELCOME TO THE WORLD OF PROFESSIONALISM FOR THE TRAVEL & AIRLINE INDUSTRY.

Do you want to learn about the role of Passenger Service Agent to change your career path and study at your own pace with full tutor support. Explore Distance Learning Courses with Exodus Travel Training and Recruitment is now offering career orientated training professional online course recognised by the industry in Airport Passenger Services.

The Airport Passenger Service Course provides the knowledge and insight into the role. Airport Ground Handlers and World Class Airlines are looking for the best candidates to employ. Within the aviation industry, candidates are expected to have professional knowledge and proficiency to work for the best companies in the world. This Airport Passenger Services course not only gives you the insight into this intended career path, but also assist you during the recruitment process when apply for employment within the industry.

INTRODUCTION

This Bespoke Distance Learning Course is split into two parts - 1. Airport Customer/Passenger Service Course and 2.Airport Check in Departure Control System professional courses which provides the professional skills and knowledge into the role. Airport Ground Handlers and World Class Airlines are looking for the best candidates to employ we have had many success story of our student obtaining careers with the qualifications gained. Within the aviation industry, candidates are expected to have professional knowledge and proficiency to work for the best companies in the world. This Airport Passenger Services course not only gives you the insight into this intended career path, but also practical training on a widely used Check in system used by many airlines worldwide. We also offer unlimited assistance during the recruitment process when apply for employment within the industry. The skills learnt are universal and recognised worldwide regardless so, this course is an initial start and allows you to decide what career path you wish to pursue.

YOU WILL GAIN THE FOLLOWING PROFICIENCIES AND COMPETENCES OF...

Your course will be broken into 4 distinctive areas related to the role of Airport Customer/Passenger Services and once knowledge has been gained from the first part of your course, you will move onto the Airport professional online simulated training from Amadeus Airport Departure Control System to gain hands-on practical experience of Check-in procedures. You will be studying the following areas:

Part 1

This course covers 18 modules from the role of a Airport Passenger Service Agent to the recruitment process when apply for jobs roles. You will be studying the following modules:

Module 1 - Course Introduction

Module 2 - The Airport Customer Service Role

Module 3 - The Airport Environment

Module 4 - Airport Customer Service

Module 5 - Aviation Enoding and Decoding

Module 6 - Aviation Terminology

Module 7 - Aviation Geography

Module 8 - Airline Characteristics

Module 9 - Ticketing Coding Information

Module 10 - The Baggage Process

Module 11 - Check in Process Scenario

Module 12 - The Boarding Process

Module 13 - The Arrival Process

Module 14 - Specific Needs Passengers

Modules 15 - Passenger Announcements

Module 16 - Recruitment Process 1

Module 17 - Recruitment Process 2

Module 18 - Aviation Recruitment Assessments

Part 2

Practical training on a Airport Check in Departure Control System...

• Identify worldwide airlines using Airport Departure Control System
• You will receive your personal login details to complete the training and an introduction to the system and some initial practical training.

This is an excellent course with plenty of Interaction, Simulation, and Scenario-Based Instruction giving you the confidence, knowledge, hands-on experience and familiarity of the Altea DCS system with a solid career path within Aviation. After you initial introduction to the Airport Check In Departure Control course you are able to gain hands-on practice and continue the training course at your convenience on the following areas.

• Passenger identification
• Single passenger check in
• Multi passenger check in
• Advanced Check-In Options
• Cancel check in
• Allocated seating
• Modify Seating
• Seating maps
• Customer product record
• Customer Links and History
• Reservations Applications
• Special Service Requests
• Frequent Travel Information
• Customer enquiries
• Customer Links and History
• Infant passengers
• E-tickets and updates

4.Aviation Industry Assessments

• Employment opportunities as a Customer/Passenger Service Agent
• Type of Industry Employers leading to a career in Customer/Passenger Services
• Aviation assessments during the recruitment process

On Completion...

Once you have completed your course, you will receive two Certificates:

1- Your 'Certificate of Achievement' in Airport Customer Passenger Services

2 - A Worldwide recognised Certificate - Amadeus Airport Departure Control Systems

3 - A 'Unitised' Certificate.

Demonstrating to employers your knowledge and skills attained ready for employment within the industry.

Additional information...

You will also receive a 'Air Travel Appendix' inclusive of:

• Airline coding and decoding
• Three letter codes coding and decoding
• Aircraft code
• Country state codes
• Baggage allowance codes
• Abbreviations and Definitions used in the airline industry

Our courses are are the requirements of the industry and to meet the needs for well established airlines to ensure proficiency and high levels of competence at the start of your career. You will be able to gain employment with the technical knowledge and skills learnt on this course and gain a foothold within the industry of your choice.

After care support...

At Exodus Travel Careers & Training we treat each student as an individual by ensuring that all receive the assistance required while on the course. We will keep in contact with you on a regular basis to find out how you are getting on with the course even if you do not contact us. We also assist in finding employment with your career interest and provide you expert knowledge of what major organisations are look for in your chosen career path. Your time with us will be tailored to your needs to ensure you gain the best possible success on your course and seeking your career.

Enrol today and start working towards a sustainable career in the Aviation Industry.

Anyone wishing to enter a career field as a Airport or Customer/Passenger Service Agent. This course will give candidates the key competence and professional skills the industry is looking for.

Must be able to be familiar with the keyboard and be able to type in order to operate the airport check in system.

The Airport Passenger Service Course can provide candidates with a wealth of career options in the following areas:

• Airport Passenger Service Agent
• Airport Customer Service Agent
• Airport Ticket Desk
• Passenger Reduce Mobility Agent
• Airport Customer Service Desk

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of completion

Digital certificate - Included